What Information Do We Collect About You?
Information Users Volunteer
Subscriptions and Orders
Information Collected Automatically
What Do We Do with Information We Collect?
How Do We Share Personal Information?
Skyline Software Systems and Its Agents
Credit Card Companies
Advertisers, Sponsors and Promotional and Business Partners
How Can You Control Your Personal Information?
Security of Your Personal Information
Visitors Outside the United States
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
You can visit our websites, read articles and other materials, and check on offerings without giving us any personally identifiable information. So that we can provide our users and subscribers with the most efficient and enhanced, personalized service, we request information about you in certain circumstances, and also collect certain information automatically. We also use contact lists and other information we may obtain from third parties. For the convenience of our customers and to better serve you, a customer account includes all the collected personal information we may have, but you can update or correct your contact information or change your preferences about receiving offers and information from us or third parties at any time.
Information Users Volunteer
We collect personally identifiable information, such as names, mailing addresses, and/or e-mail addresses, when you subscribe to one of our magazines or place an order (see the section below for more information on subscriptions and orders), or through optional, voluntary registration at one of our web sites. Occasionally, we may also request demographic information, such as age, gender, hobbies or interests. Often this additional information is optional or requested anonymously in connection with a survey. Website visitors may register to receive one of our e-mail updates, or to enter online contests and sweepstakes, and we may offer offline contests and sweepstakes as well. Registration may also be required to participate in message boards, bulletin boards, or chat rooms at our websites, and may be requested in connection with certain surveys.
Sometimes registration can be accomplished by submitting only a user name and password. Other types of offerings require submission of additional information. The information we collect may include your e-mail address, name, address, phone number, age, gender, hobbies, family information, and similar demographic information or information related to your interests. For example, our automotive publications and websites may ask about the type of car you drive. Registration forms will indicate what information is required and what information (if any) is optional. This information may be collected during registration on a site or in connection with specific activities, for example, signing up for a newsletter, entering a sweepstakes or contest, or answering a survey.
Subscriptions and Orders
If you wish to subscribe to one of our publications or place an order for products or services online, you must generally establish a credit card account with us or our vendors. In addition to the customary information needed to fill your order (full name, address, ship-to name and address, gift information, etc.), subscriptions and orders necessitate collection of additional personal information, such as your credit card number and credit card expiration date. Most of our websites allow visitors to subscribe to our publications online, and some sites also offer areas where you may purchase items online. We offer online and offline subscribers a "bill me" option if they do not wish to use a credit card, but visitors should check online stores to see if other payment options are permitted for online store purchases apart from credit cards.
Information Collected Automatically
We conduct market research in an effort to continually improve our publications and websites and may purchase lists of potential subscribers or customers from third parties. Those lists may include information on current subscribers or customers. This information is included in our database. That helps us, for example, minimize multiple mailings and e-mailings, and provide information tailored to your interests.
WHAT DO WE DO WITH COLLECTED INFORMATION?
We use information you provide to fulfill your requests and improve our publications, products and services. We may, from time to time, produce reports for advertisers, sponsors and vendors containing anonymous, aggregate information about our users and subscribers, such as demographic, age and online usage information. This allows us to provide content and offers that are most relevant to our subscribers and users and to work more closely with advertisers. We do not include any personally identifiable information of our users in these reports.
We use personal information so that we may display or send custom, personalized content to our website visitors and to send newsletters, mail, e-mails, features, promotional material, surveys and other updates, information or offers to our users and subscribers. A user may, at any time, opt out of receiving such information. We also use collected information to evaluate and administer our products and services, fulfill customer requests, like subscription and other orders, respond to any problems that may arise, such as magazine delivery failures, difficulties in navigating our sites or accessing certain features, as well as to gauge user trends to determine what products and services are most popular with users.
We allow users of our website to send articles or links by email to other parties who may be interested in them. We do not retain any email addresses (unless you are a member who already has voluntarily provided your email address) of either the sender or recipient of such articles or links after they are sent, and do not share "send a friend" e-mail addresses with third parties.
Of course, we use personal information to allow you to subscribe online or to make product purchases at certain of our websites. Rest assured that we and our technical and fulfillment agents and consultants follow careful procedures to safeguard credit card data in connection with your transactions.
HOW DO WE SHARE PERSONAL INFORMATION?
Personal information is available to Skyline Software Systems and its technical and fulfillment agents and consultants who make this site and our publications, products and services available to you. Anonymous information is available to our advertisers, sponsors and promotional and business partners. We share your personal information with third parties only as described below.
Skyline Software Systems and Its Agents. Skyline Software Systems may access both anonymous, aggregate demographic data and any personal information you provide for internal marketing purposes, including sending you notices of subscription renewal deadlines, new publications, services or products we offer likely to be of interest, and filling subscription and other orders. To facilitate subscriptions and orders, Skyline Software Systems will cache your order information, and create an authorization with a merchant account (i.e., your credit card company). There are many companies who may be required to assist Skyline Software Systems in making its publications, products and web sites available to you. Web host firms, technical and database consultants, advertising agencies, and fulfillment firms, including firms assisting us in offering contests and promotions, may have access to personally identifiable information in the course of making our products and services available. All companies working for Skyline Software Systems must comply with our information collection, use and disclosure policies, and are not permitted to sell your information to third parties or to use it except as authorized by us and you, or as permitted or required by law.
Participating Vendors. Some of our sites offer opportunities to make purchases online from special participating vendors. On sites with online purchase opportunities for products and merchandise, we will also give participating manufacturers, retailers, wholesalers or distributors the order information and authorization for the merchant bank. Any time you order from a participating vendor, that vendor will automatically have all the information related to the order. Participating vendors may use that information to advise you directly of other products and offerings that they provide. Skyline Software Systems is not responsible for their privacy policies, and urges you to inquire about their information practices. In addition, all vendors will receive the same anonymous, aggregate data that our advertisers do.
Credit Card Companies. As in any transaction, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, and date and total cost. Skyline Software Systems will not otherwise provide any personal data to your credit card company.
Advertisers, Sponsors and Promotional and Business Partners. We share anonymous, aggregate demographic information (such as gender, age, income, hobbies, interests, etc.), and anonymous information obtained from cookies and similar technologies, with our advertisers, sponsors, promotional and business partners, and with participating vendors at sites offering online sales opportunities. No personally identifiable information is disclosed to any of these third parties in providing these reports. Credit card numbers, bank account numbers, and passwords are not shared with advertisers, sponsors or promotional partners, and are only shared with specific vendors with whom you place an online order.
Offline and online contact information is handled differently. As is customary in the publications business, offline contact information is shared with third parties who may send you offers or information about their products or services. You must opt-out if you do not wish to receive information from us or third parties by mail.
Your e-mail address is not shared with third parties unless you opt-in to receiving information from third parties. In other words, we may extend e-mail offers to users or subscribers on behalf of our business partners about a particular product or service that may be of interest to you, but only if you have indicated that you would like to receive those offers. If you wish to receive such offers, we do not share or disclose your name or e-mail address to those business partners, but will send you the information or offers on their behalf. As result, although Skyline Software Systems may receive a fee from our business partners for this service, Skyline Software Systems sends all the offers so that your personal information is never shared with any outside third party. Of course, you may opt out of receiving those offers at any time.
Sometimes we will give you the opportunity to opt in to receive e-mail offers from third parties not affiliated with Skyline Software Systems. If you decide to accept these offers, we will provide, with your consent, your contact information to the third party. At our websites, visitors will also have opportunities to sign up directly with certain advertisers and sponsors to enter contests or sweepstakes, receive e-mail updates, or to receive information directly from them. Third party vendors and advertisers will also use technical and other consultants. We urge visitors to carefully review the privacy policies of these firms. Skyline Software Systems is not responsible for the privacy policies and procedures of any third party.
You should be aware that if you voluntarily disclose information, personal or otherwise, online in any community area (whether through Skyline Software Systems's websites or any other service available online), that information can be collected and used by others. For example, if you use chat, forums, bulletin boards or message boards, or if you post personal information online (such as your e-mail address), you may receive unsolicited messages from others. Skyline Software Systems has no control over this use of your personal information.
We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.
HOW CAN YOU CONTROL YOUR PERSONAL INFORMATION?
We believe that choice in how and when you are contacted is key to customer satisfaction, so we offer several ways for you to update your contact information or change your preferences.
- If you have an online account at one of our websites, you may be able to log on and update or change your contact or account information. Check the site for further information.
- You may unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any message.
- You may write to us and update your contact information or ask that we not share your personal contact information with third parties at: at Support@SkylineGlobe.com. In those instances, we will retain your information in a "do not promote" file in our database.
We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive promotional information from us by mail for up to 60 days due to printing and mailing schedules, and up to 10 days for e-mail.
SECURITY OF YOUR PERSONAL INFORMATION
We use Secure Sockets Layer (SSL) technology to encrypt important information, such as your credit card data, in an effort to prevent unauthorized access during transmission of your orders over the Internet. We incorporate standard industry practices internally and with our service providers suitable to the degree of sensitivity of the information involved to maintain the security of your personal information and to avoid its disclosure except as described in this policy.
Your personal information may also be protected by the password you created when you registered at one of our websites where this feature is offered. The confidentiality of any password is yours to protect. You may change it anytime by following the instructions at the website where you registered.
Although we use our best efforts to assure that your data remains secure when maintained by us, security during Internet transmissions cannot be assured. Skyline Software Systems employees are made aware of its privacy practices through periodic communications and training. We limit access to personal data only to those Skyline Software Systems employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems, in controlled, secure environments. To maintain the highest level of security, we conduct internal reviews of our security measures on a regular basis. Remember, however, that any personal information you post in chat rooms or message boards is available to anyone.
Skyline Software Systems may offer links to or from Web sites it controls to other sites within the Skyline Software Systems family as well as to sites operated by third parties. We offer links to third party sites so that you can conveniently visit our vendors and advertisers or locate other content likely to be of interest. We are not responsible for the content, practices or policies of sites operated by third parties and urge you to inquire about them before providing any personally-identifiable information.
VISITORS AND SUBSCRIBERS OUTSIDE THE UNITED STATES
Our websites and the servers that make these sites available worldwide are located in the United States. All matters relating to these sites are governed by the laws of the State of New York in the United States. Any information you provide in subscribing to one of our publications or registering or ordering at one of our web sites will be transferred to the United States. By visiting our sites and submitting information, you authorize this transfer, processing and use.